by admin | Jun 30, 2018 | Customer Service, High 5
A 2018 study by the Canadian Marketing Association found that 40 percent of Canadians are willing to share their personal information in exchange for benefits such as free products, improved service, and tailored offers. However 77 per cent of Canadians have some...
by admin | May 25, 2018 | Communication, High 5
Much has been written lately about the phone becoming an obsolete communication tool. Some experts claim that texting, social media, and email make talking on the phone unnecessary. For many millennials, the thought of speaking to someone on the phone can bring on...
by admin | Apr 30, 2018 | Customer Service, High 5
Annoyed with customers who you believe are asking for too much? Remember this: customers have a god-given right to ask for whatever they want, such as discounts, free delivery, or no-charge extended warranties. On the other hand, you as a business owner have that...
by admin | Apr 1, 2018 | Communication, High 5
The big presentation is just a few days away. You’re expected to deliver big ideas and cover key points. The audience could be managers, co-workers, clients, or suppliers. Are you nervous? If you are, don’t worry. Over 70% of adults fear public speaking. But there are...
by admin | Mar 1, 2018 | Communication, High 5
Studies have shown that it only takes two seconds for people to decide if they like you. This instinctive response is the result of millions of years of evolution, when early humans had to decide if they were about to make a new friend or become lunch. These days,...
by admin | Feb 1, 2018 | High 5, Lifestyle
With the growing popularity of coworking and open work environments, people are more likely to spend a significant portion of their day sitting next to someone else. Perhaps someone they may not even know. In order to maintain a stress free work environment, you and...
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