by admin | Nov 30, 2016 | High 5
Employees have the ability to attract new customers, develop new products and services, and become your greatest salespeople. Alternatively, they can also drive away customers, negatively impact service and product quality, and totally ruin your business. That’s why...
by admin | Oct 23, 2016 | Business Growth, High 5
As any business grows, it becomes more challenging to manage additional tasks and responsibilities. The obvious next step is to hire (more) skilled people. However many business owners, worried no one can do the job as well as them, are often reluctant to...
by admin | Sep 29, 2016 | High 5, Sales & Marketing
The days of naming your company after the generic term for the product or service you offer are long gone. While names like Tasty Bakery or A1 Painting might seem like logical choices, there are a number of considerations that need to be dealt with. Finding the...
by admin | Sep 1, 2016 | Customer Service, High 5
Most business owners would agree that customer service is crucial to long term success. And yet it could be argued that few follow that belief when it comes to their own companies. Could it be they don’t care, or just aren’t sure how to implement policies and...
by admin | Jul 26, 2016 | High 5, Social Media
If your business isn’t already on social media, I’m sure you’ve at least thought about it. According to eMarketer, 88 percent of businesses use social media as a marketing tool. And yet a 2015 study by Simply Measured showed that 60 percent of companies don’t...
by admin | Jun 28, 2016 | Business Growth, High 5
Difficult to measure, almost impossible to track, but incredibly influential. These are the traits of word of mouth (WOM) marketing. According to a study by AC Nielsen, 92% of consumers trust recommendations from friends and family over other forms of...
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