MARC GORDON: Customer Experience Expert, Keynote Speaker & Media Personality

MARC GORDON: Customer Experience Expert, Keynote Speaker & Media Personality

Five honest ways to close a sale

Five honest ways to close a sale

You’ve captured their interest, presented your advantages, and defined your value. They love what they see and hear. Now all you need to do is close the sale. For many business people, this is the hardest part. They freeze up, worried they will offend the customer or...
Five Parts To The Perfect Pitch

Five Parts To The Perfect Pitch

Regardless of what industry you’re in, there has likely been a time when you’ve needed to make a pitch. It could be with the goal of making a sale, attracting an investor, or just trying to get someone to embrace your idea. In most cases you get one chance and not...