MARC GORDON: Customer Experience Expert, Keynote Speaker & Media Personality

MARC GORDON: Customer Experience Expert, Keynote Speaker & Media Personality

Creating a successful first meeting

Creating a successful first meeting

It’s been said that every person you meet can be a potential client. The problem is that many business people take this concept literally and dive right in with their sales pitch, often resulting in short conversations and lost opportunities. Here’s 5 tips to help you...
Five ways to become more efficient working from home

Five ways to become more efficient working from home

For many business owners, working from home can increase efficiency and reduce overhead while allowing for more time to spend with family. The problem is that there can also be more distractions such as kids, household chores, and running errands. Here are five ways...
Five ways to improve cold calling results

Five ways to improve cold calling results

The thought of making a cold call can send chills through the hearts of even the most seasoned business owners. After all, calling a stranger is hard enough without the stress of trying to get them to buy something. Here are 5 ways to make cold calling less stressful...
How to create a professional business card

How to create a professional business card

With the popularity of social media and electronic contacts, many people feel that business cards have become obsolete. On the contrary, business cards are more important today than ever. Here’s 5 things to think about when designing your next business card: Your...
Five ways to find the right clipart

Five ways to find the right clipart

Clipart can be a great way to add visual impact to your printed publication, web site, blog, and marketing materials. But finding clipart that’s both right for your project and legally accessible, can be challenge. Here’s 5 tips to keep in mind when searching the web...