by admin | Jan 17, 2014 | Communication, High 5
A great presentation should motivate and educate your audience while getting your point across clearly and efficiently. Although slides can help you do this, not using them effectively can bore your audience to tears. Here’s five ways to use slides to keep your...
by admin | Dec 1, 2013 | High 5, Lifestyle
With the holiday season upon us, many business owners struggle between making time for their family while giving their business the attention it needs. The fact is that in most cases, it’s the business that wins. Here’s five tips to help you focus more on yourself and...
by admin | Oct 1, 2013 | Communication, High 5
No matter how great you treat your customers, at some point one of them is going to find fault. And when they express their displeasure, the response they get will be the true test of your company’s customer service policies. Here are five responses that many...
by admin | Oct 1, 2013 | Customer Service, High 5
Nobody wants an angry customer, but sometimes things happen beyond our control. The goal is to turn a negative situation into a positive one. Here’s five tips on how to deal with a dissatisfied customer. Don’t take is personally. The customer is having an issue with...
by admin | Sep 1, 2013 | Customer Service, High 5
As a business owner, you love to share. Ideas, advice, referrals – they not only help your clients but can position you as an authority and valued resource. However some business owners share too much. Here are five topics that should never be shared with your...
by admin | Aug 1, 2013 | High 5, Social Media
Ever regretted sending an angry email? Unlike writing a letter, placing it in an envelope and walking to the mail box, the “send” button gives few opportunities to let cooler heads prevail. Here’s five tips to help you avoid sending out an email that can ruin even the...
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